This agreement is in effect as of May 27, 2017.
By using the BitAnex products and services, you are conveying your agreement to this Policy and the allowance of your data, including your personal information, in the manner provided in this Policy. If you do not agree to these terms, please do not use the Service.
It is advised that you review this Policy regularly as it may be amended from time to time, without notice.
BitAnex’s primary objective in collecting user information is to provide and enhance the Service, to comply with regulation (where applicable) and to enable users to easily navigate and enjoy the Service. When you use any of the BitAnex services or applications, we may collect and record the information you provide us voluntarily, either directly or through social networking websites in accordance with their policies and terms. The types of personal information collected in accordance with the activities listed above may vary depending on the activity. Personal information may include: Your name; user identification number; email address; home address; phone number.
We do not collect or store any information that is not personal information if combined with other identifiers in a way that enables identification of an individual.
We may acquire information from you for:
Your access and participation in reviews on the Service;
Your email for the customer support purposes;
Your purchase of products of any type.
BitAnex does not ask for your national identification numbers via any unsolicited means, including email and telephone calls.
Android and iOS Platforms
If you use BitAnex on your mobile telephone or other mobile device, including iPads and tablets, we collect mobile device identifiers, including Media Access Control (MAC) address, and possibly IP address. In certain services we will create and assign to your device an identifier that is similar to an account number. We may collect the name you have associated with your device, device type, telephone number, country, and any other information you choose to provide, such as user name, identification, geo-location (based on your Internet Protocol (“IP”) address) or e-mail address. This information is useful to us for troubleshooting and helps us understand usage trends.
We may collect your location based information for the purpose of providing you with the correct version of the application, as well as additional geo-location based Services. We will not share this information with any third party. If you no longer wish to allow us to track or use this information, you may turn it off at the device level. Please note, the application may not work properly if we are unable to tell where you are coming from (country specific).
We may occasionally send you notifications through our mobile applications to send you updates, or related notifications that may be of importance to you. You may at any time opt-out from receiving these types of communications by turning them off at the device level through your settings.
We use mobile analytics software to allow us to better understand the functionality of our mobile software on your device. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from.
Third Party Services
Sharing of Personal Information with Third Parties
Protecting Personal Information
We strive to protect personal information while it is under our control. Your account information is accessible online only through the use of a password. To help protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. You acknowledge that you provide your personal information at your own risk. You are also responsible for all uses of the BitAnex products and services and applications by any person using your password. Please advise us immediately if you believe your password has been compromised or misused.
You agree to defend, indemnify and hold BitAnex, its affiliates, subsidiaries, directors, officers, employees, agents, partners and licensors harmless from any claim or demand, including reasonable attorney’s fees, made by a third party, relating to or arising from: (a) your use of the Services; (b) any violation by you of these services; or (c) your violation of any rights of another. This obligation shall survive the termination or expiration of these services to you and/or your use of the Services. You acknowledge that you are responsible for all use of the products and services using your account, and that services to you apply to any and all usage of your Wallet accounts. You agree to comply with these terms, defend, indemnify and hold harmless BitAnex from and against any and all claims and demands arising from usage of your Wallet account, whether or not such usage is expressly authorized by you.
We have implemented commercially technical, physical, managerial and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use, disclose, or alter your personal information for improper purposes. To protect your privacy and security, we take reasonable measures (such as requiring a unique password) to verify your identity before permitting you access to your account or the Service. You are responsible to maintain the secrecy of your unique password and account information, and for controlling access to your email communication or interaction through the Site or BitAnex’s authorized social networking at all times.
Deleting Your Personal Information
You can change or delete any personal information by changing the applicable information found in your BitAnex account. However, by deleting the entirety of this information your account may become deactivated.
Links to Other Websites or Applications
Policy Regarding Children Under Age of 21
BitAnex does not knowingly collect nor solicit personal information from anyone under the age of 21 or knowingly allows such persons to access our Service. If you are under 18, please do not attempt to register for the Site or send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we learn that we have collected personal information from a child under the age of 21 we will delete that information as quickly as possible. We recommend that minors over the age of 21 ask their parents or guardians for permission before sending any information about themselves to anyone over the Internet.
If you contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply. We may use your personal information submitted in your communications to contact and respond to you.
If you have any questions or concerns regarding privacy at BitAnex, please contact our Support.